Privacy Policy

1. Information we collect
When you use our website, we may collect the following types of information:
Personal information: including your name, email address, contact number, mailing address, etc. We will ask for this information when you make an order, register an account or send us an inquiry.
Payment information: To ensure the smooth processing of the order, we will collect your payment-related information, such as credit card number, billing address, etc. We use a third-party payment platform to process payments, and your payment information will not be stored directly by us.
Website usage data: We may collect information about how you use our website, including your IP address, browser type, operating system, visited pages, visit duration, etc. This data helps us improve website performance and user experience.

2. How we use your information
The information we collect will be used for the following purposes:
Processing orders and providing services: Your personal information will be used for order processing, delivery arrangements, after-sales service and customer support.
Improving user experience: We may use the collected data to analyze user behavior to improve the content, functions and service quality of the website.
Communication and marketing: We may use your email address to send you updates about our products, promotions or other kitchen storage-related information. You can choose to unsubscribe at any time.
Security and compliance: We may use your information to ensure the security of the website, prevent fraud, and comply with relevant laws and regulations.

3. Information Sharing and Disclosure
We promise not to sell or rent your personal information to any third party. However, we may share your information with third parties in the following circumstances:
Third-party service providers: In order to complete order processing and provide services, we may work with other companies (such as payment processing companies, logistics companies, etc.). These third parties can only access your information when performing their service functions and must follow appropriate privacy and confidentiality agreements.
Legal requirements: We may disclose your personal information in accordance with legal requirements or court orders. For example, to comply with applicable laws, enforce our Terms of Use, or protect our rights and property.

4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, modification or disclosure. This includes the use of encryption technology, measures to protect network security and privacy policy training for employees.

5. Storage and Retention
We will retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy. After the order is completed, the account is closed, or you request deletion of information, we will try to ensure that the relevant data is deleted or anonymized in a timely manner.

6. Your Privacy Rights
You have the following rights under relevant data protection laws:
Right of Access: You have the right to request access to the personal information we have collected about you.
Right to Correction: If your personal information is incorrect or incomplete, you have the right to request correction.
Right to Deletion: In certain circumstances, you can request the deletion of your personal information (for example, when you no longer need the services we provide).
Right to Withdraw Consent: If you have agreed to us using your information for marketing purposes, you can withdraw your consent at any time.
To exercise these rights, please contact our Customer Service Team.

7. Children’s Privacy
Our website is not directed to children under the age of 13 and does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child without consent, we will take steps to delete that information as soon as possible.

8. Updates to Privacy Terms
We may update this privacy terms from time to time. Any changes will be posted on this page and the update date will be noted at the bottom of the terms. Please check this page regularly for the latest information on the privacy policy.