Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopHelp Center
Welcome to the FAQ center of www.rufebuvoafereg.com! Here we have collected the most frequently asked questions by our customers to help you find solutions faster. If you don’t find the answer you are looking for, please feel free to contact our customer service team and we will answer you as soon as possible.
1. How to buy Silicone Spatula Storage Rack?
You can easily buy Silicone Spatula Storage Rack through our official website. Just select the products you need, click “Add to Cart”, and follow the on-screen instructions to complete the checkout and payment process.
2. Can I modify my order?
Once the order is submitted and paid, we will process and ship it as soon as possible. If you need to modify your order (for example, change the delivery address or add additional items), please contact our customer service team as soon as possible and we will do our best to help you. If the order has already been shipped, modifications may be limited.
3. How do I track my order?
After your order is shipped, we will send a confirmation email with a tracking number by email. You can track your package through this link or by visiting the website of the relevant logistics company.
4. Do you provide international delivery?
Yes, we provide international delivery services. We offer different shipping options and prices depending on the destination. You can select the appropriate shipping method at checkout and view the final shipping cost and estimated delivery time.
5. How much does shipping cost?
We offer free shipping, but the specific shipping costs vary depending on your region and the shipping method you choose. You can view the exact shipping costs at checkout.
6. Can I return or exchange an item?
Yes, we accept returns and exchanges. You can make a return request within 14 days of receiving the item. The returned item must be unused, undamaged and in its original packaging. If the item has quality problems, you can request a full refund or exchange.
7. How to apply for a return or exchange?
To return or exchange an item, please contact our customer service team with the order number and the reason for the return or exchange. We will provide a return address and process the return after we receive the returned item. The return shipping costs are usually borne by the customer unless the item has quality problems.
8. Is my personal information safe?
Yes, we take your privacy and information security very seriously. We take strict security measures to protect your personal information. All payment information is processed in an encrypted manner and we will not sell your information to any third party. For more details, please refer to our privacy policy.